If the Mosquito Magnet® does not power up, then there may be one of several problems. Here is a list of possible causes of this problem. Click on the tab for the How To Check & Resolution
If the batteries are not new or installed correctly, you may need to replace. Use new, alkaline batteries, install in compartment and securely install & connect in trap. If you get the same results, please call Dedicated Customer Support.
Disconnect the Battery Compartment. Check the wire connection to the compartment. Re-connect the compartment to the trap. If the trap still does not work try new batteries. For additional help, please call Dedicated Customer Support.
If you have new, 4 "C" alkaline batteries and the trap will still not start then there may be a problem with the power head. Contact Dedicated Customer Support for further assistance.
Do not return your product to the store. Our 360° Customer Support Network is ready to help you! Call our 800-953-5737 and let our Dedicated Customer Support help you "Take Back Your Yard!".