Mosquito Magnet® Commander
Trap will not power up
If the Mosquito Magnet® does not power up, then there may be one of several problems. Here is a list of possible causes of this problem. Click on the tab for the How To Check & Resolution
Unable to Charge
If you are unable to charge your battery. Take the remote charger to a local electronics shop or Radio Shack and ask them if they would check it. The remote charger should have 6.4 volts AC, 1.6 Amps, 1600 mA. Please check out our on-line store or call Dedicated Customer Support.
If the Battery is not holding a charge then you may need a replacement. Try charging the Battery for a full 24 hours and then try to start the trap again. If you get the same results then you may need a replacement Battery. Please check out our on-line store or call Dedicated Customer Support.
Battery not properly connected.
Disconnect the Battery and reattach. If the trap still does not work try charging the trap for a full 24 hours. Also refer to the previous two steps as well.
Power Head Failure - Commander upper assembly.
If you have battery and it has a charge and the trap will still not start then there may be a problem with the power head. Contact Dedicated Customer Support for further assistance.
Do not return your product to the store. Our 360° Customer Support Network is ready to help you! Call our 800-953-5737 and let our Dedicated Customer Support help you "Take Back Your Yard!".