Mosquito Magnet® Commander
Fault Code 93
This fault code could be caused by one of the following problems.
- Internet connection is down - Open a command prompt (START-Programs-Accessories-Command Prompt) and type in PING 18.104.22.168. If it says PING TIMEOUT, there is an issue with your Internet connection. Contact your Internet Service provider.
- Wireless Router may not be compatible - Open a command prompt (START-Programs-Accessories-Command Prompt) and type in PING 22.214.171.124. If it pings, it means your Internet connection is not the issue but it may be your router. To confirm, unplug battery, wait for 10 seconds and plug battery back in. If it still says 93, check router compatibility list. If your wireless router is NOT on the compatibility list, this means you need a router that's compatible with the Commander trap. (Click here for Router Compatibility List)
If you have tried the steps above, restarted the unit, but you are still getting the same code, contact our Dedicated Customer Support.
Do not return your product to the store. Our 360° Customer Support Network is ready to help you! Call our 800-953-5737 and let our Dedicated Customer Support help you "Take Back Your Yard!".