4 Item(s)

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Most Recent Customer Reviews

4 Item(s)

per page
Review Rate
Review posted on www.mosquitomagnet.com
August 20, 2019
Poor battery? By Marcus

This is second battery and our magnet will not keep running. Runs for about 15seconds then shuts off giving the word “attention “ with low battery symbol. Guess the problem may be iin the head instead of battery?

Response From Mosquito Magnet®
Kathryn : Consumer Relations Representative

We would like to know more about your experience. Many of our traps can be repaired. Please contact us directly at 800-953-5737 for troubleshooting assistance or to set up a repair. We're happy to help!

Review Rate
Review posted on www.mosquitomagnet.com
August 20, 2019
Poor battery? By Marcus

This is second battery and our magnet will not keep running. Runs for about 15seconds then shuts off giving the word “attention “ with low battery symbol. Guess the problem may be iin the head instead of battery?

Response From Mosquito Magnet®
Lauren : Consumer Relations Representative

Hello Marcus - Thank you for sharing this feedback. We apologize that this is occurring and would like to work with you to do some additional troubleshooting. Please reach out to us directly at 1-800-953-5737 for assistance.

Review Rate
Review posted on www.mosquitomagnet.com
August 24, 2017
Battery lasted 3 charges By Alex

Lasted 3 charges. After spending $1300 on an Executive MM, not what I would have expected. Unhappy I have to order / pay for another one so soon..

Response From Mosquito Magnet®
Patty : Consumer Relations Representative

We apologize for this unusual experience, Alex, and appreciate the feedback.

The battery is covered by a one year warranty.  Please contact our Consumer Relations Team at 1-800-953-5737 for further assistance.

Review Rate
Review posted on www.mosquitomagnet.com
June 3, 2017
Terrible batteries By Steve

Lasted 2 charges and wont take a charge anymore. I think its time to upgrade to Lithium Ion batteries!

Response From Mosquito Magnet®
Patty : Consumer Relations Representative

Hello Steve,

We apologize for this experience and would be happy to provide assistance.

Our products are fully backed by a one year warranty.  Please contact our Consumer Relations Team at 1-800-953-5737 so we can learn more and make this right.

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